Testimonials
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“Susan did an excellent job on my website. She was well able to grasp and integrate technical information from a variety of people on my team, each of whom had different priorities and styles of communication… She was an invaluable ‘translator’ between my team and the technical team developing the website.
“We all appreciated Susan’s adherence to schedule, her commitment to the project, her initiative, resourcefulness, and creativity. Not only was she a self-starter on this project, but at various times during the process it was she who kept us on track!”
Wendy Duke, Director, Columbia Speech and Language Services
columbiaspeech.com
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“Susan met with a number of service providers in our program as well as with current and former clients (families / teens / young adults); she did an admirable job of interviewing such a diverse group in accordance with our wishes in presenting our program to others. It can be very challenging to interview families and young adults where the child has had a catastrophic brain injury. Naturally there were many tender feelings and potential difficulties were handled with a consistently warm but professional manner by Susan.
“Susan was able to secure excellent resource personnel for parts of the design and development process – very resourceful! Several projects were being worked on during the summer when several of us at the program were on holidays, making it quite a challenge to get the work done and get final decisions made by us. Susan was unfailingly on task, and focused on helping us make the best decisions for our projects and for our program as a whole. I appreciated that about her very much.”
Celia Lewis, Program Coordinator (retired)
Community Brain Injury Program For Children and Youth
B.C. Centre For Ability
www.centreforability.bc.ca
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“Thanks Susan. This profile really captures the human element we were looking for. And thanks again for the quick turnaround.”
Carolyn Stewart
Managing Editor, WorkSafe Magazine
http://www.worksafebc.com/publications/newsletters/worksafe_magazine/default.asp
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“Wonderful. Absolutely wonderful. I won’t be changing a word. Thank you Susan.”
Roberta Sheng-Taylor
TruckSafe Project Manager
WorkSafeBC
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Susan Main also offers tele-research projects – get online contact information for organizations that want to start communicating electronically instead of by mail.
“Susan and her team have been extremely successful in helping us manage parts of our customer contact — and delivered demonstrable return on investment. The flexibility and professionalism of the service and the calling has helped us to improve client relationships and stakeholder contact processes . We are very satisfied with the service we have received from Susan and her team.”
David Blais
Manager, E-Business Unit, WorkSafeBC (the Workers Compensation Board of B.C.)
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“Susan and her team are extremely reliable, professional, and flexible. We were able to double the number of successful phone contacts by using Susan Main Communications. Her attention to detail and ability to understand our unique needs has been invaluable.”
Theresa Holizki
Manager, Industry and Labour Services, WorksafeBC
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“Susan’s team made telemarketing look so easy, we thought we could do it ourselves. Boy, were we wrong! Save yourself the headache; put your project in the hands of Susan Main and her capable staff.”
Leah Altizer
Program Coordinator, B.C. Road Construction and Maintenance Safety Network (Construction Safety Network)
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“From telephone surveys to the recruitment of companies for field studies, Susan and her team always provide timely, affordable results. Their unique service has opened new possibilities for my business. …I’m quite reluctant to share the secret!”
Andrew Klukas
Andrew Klukas & Associates